Below are a Selection of Testimonials - we do not make it common practice to ask for them.
We are extremely grateful for all of the support and to everyone who has taken time to validate our services and entrust us exclusively with the task of finding a purchaser/tenant/apartment to buy/rent.
My husband and I could not be more grateful for all the help we received from Venetia and Alicia, not only for finding us such good tenants so quickly but also for the endless help and advice they have given us while we have been renovating our flat so as to avoid the mistakes we would otherwise have made and to ensure it commanded the highest rent. We cannot rate their agency more highly.
Landlord - Trudi L
Venetia was instrumental in finding a suitable tenant for my apartment, twice. She is not the run of the mill high street estate agent. She is a very well connected lady with extensive experience in the HK property market and the local culture. She strikes a good balance between the interests of the landlord and the tenant. She is professional, dedicated, determined, helpful and has great problem solving skills. I am glad that I enlisted her help in finding a tenant and I would recommended her to anyone. I am sure I will be using her again in the future.
Landlord - Mr. Ko
We were actively looking on Hong Kong housing market since few years already and have met numerous agents. Venetia from Place Property has been the best agent we met forward helping us through the full process and not being one party side only. I would recommend dealing with Place Property to anyone seeking a home in Hong Kong.
Purchaser - Etienne G
I had successfully sold my property in Scenic Villas back in August 2017 through Place Property. I found Alicia and Venetia are knowledgeable for the property market and gave constructive suggestion on the smooth completion of the transaction. The whole process was smooth and without any pressure. Good luck for the future of the Place Property.
Vendor - Mr. L
We contacted Venetia about moving to Scenic when our lease was coming up for renewal in our previous apartment. We found her not only fabulous to deal with, but very knowledgeable about all the apartments we looked at and the building itself. Her response to queries was incredibly prompt and she clearly has excellent relationships with the landlords, which is really important and helpful when going through the offer process. We would have no hesitation in recommending Venetia to others, and in fact have already done so.
Tenant - Nancy G
Finding a new home is a major decision and we are very glad and fortunate to have met Venetia, whom was instrumental in helping us find our much-loved home and neighborhood. Venetia is highly professional and we very much appreciated her earnestness and resourcefulness to finding the right place for us. This was a welcomed contrast to previous experiences with others that sought to persuade us to purchase a property regardless of its qualities and suitability.
Venetia provided extremely helpful and insightful pros and cons of each place. We bought our place more than a year ago and Venetia has clearly helped us to make the best decision for which we are very thankful. We would most enthusiastically recommend Venetia.
Purchaser - Mr. C
I had reached out to Alicia to inquire about a property in Scenic and she offered to show me a couple of others in the same building. I liked one unit and Alicia was always inviting and accommodative to show me the unit however many times I liked. She is very well mannered both in her written and verbal communication and that sets a pleasant environment for the customer. Alicia was resourceful and got back to me with a quick turnaround time for any queries I had about the building. Overall, it was a great experience working with Alicia and I would strongly recommend working your property deals through her expertise and knowledge.
Purchaser - Iris C
We have been living in HK , Scenic villa for 7 years and were looking to move within Scenic itself but into a refurbished apartment ! I was put in touch to Alicia thru a friend of mine and well – I have to say it was an absolute pleasure meeting her, working with her as she understood exactly what I was looking for & with the very few apartments available she helped me get what I needed & within my budget as well. Her service was lovely & an amazing sense of timing to deal with moving the house and achieving deadlines. She got all the government related transition works for us as well done smoothly & dealt with the landlords on our behalf very professionally. She took care of my interests to my complete satisfaction, not only during the transaction process, but also in the “after sales” period , which was amazing. I would be happy to recommend Alicia for any property related matter to be deal with & will always love to be in touch with her.
Tenant - R. Kapur
Venetia has been infallible in helping me purchase, sell and rent out properties in Hong Kong. Her personal touch, attention to detail, experience and business integrity are just a few of the ingredients that resulted in my expectations being exceeded.
Landlord, purchaser, vendor - George Philips
We were absolutely delighted with the service offered by Venetia and her colleagues at Place Property. From start to finish, she went the extra mile to make sure that she fully understood our needs and wishes, was outstanding in communications with us, and always patient and accommodating when we needed extra guidance and information.
She made it feel like getting the right apartment for us mattered as much to her as it did for us, and then ensured that our transition into the property was as smooth as the process of renting it. We cannot recommend her highly enough.
Tenant - Andy & Eli P
Venetia not only found us the perfect apartment but she worked hard to secure an agreement quickly and then liaised with our landlord and contractors to prepare the apartment for our move. Her knowledge of the location and the different buildings was invaluable in helping us refine our requirements and evaluate each property. Even more impressive was Venetia's responsiveness post contract signing and beyond.
lace Property clearly provides a superior level of service in the Hong Kong market and I don't hesitate in recommending them.
Tenant - Katie P
We must thank Venetia for finding a good new tenant for our unit in Scenic Villa within 7 days after the departure of our long term tenant. Venetia is extremely helpful, professional, dedicated and has great problem solving skills.
I would highly recommend Venetia to my friends.
Landlord - Jacklyn L
Venetia has rented, bought and sold several apartments for me during my 20 years in Hong Kong and I have always been delighted with her service. She has always taken care of my interests to my complete satisfaction, not only during the transaction process itself, but also in the “after sales” period, which is why I have come back to her again and again. Not only that but she has a real flair for finding a good deal, which is why on the strength of her recommendation I bought my last apartment more or less sight unseen, and never regretted it.
Tenant / Purchaser / Vendor - Philip M
(rented, rented, rented, purchased, Sold, purchased, sold, Rented)
I wouldn't hesitate to recommend Venetia and Place Property to others - Venetia has sound local knowledge, is intelligent, diligent and thorough. She radiates positivity and has a 'can do' attitude that makes the process of finding a new home that much easier.
Tenant - Sophie F
We met Venetia through our initial enquiry about Scenic Villas however with nothing available that was suitable at that time, we were very impressed by her local knowledge and positive approach to find us the right location and apartment.
She really listened and understood our requirements, didn't waste time showing us multiple alternative properties and very quickly found us the ideal apartment.
Venetia is very thorough and professional, providing excellent support before and after we moved in, calling round to check everything was OK with the property and all renovations had been carried out to our satisfaction. She was a pleasure to deal with and we would certainly contact her if we were to move again and have no hesitation to highly recommend her to others.
Tenant - Julie T
We contacted Venetia when planning to move to the South part of Hong Kong after 4 years in Happy Valley. She was really sharp and pro-active when questioning us on what we wanted. She was super efficient, arranged visits within two weeks and selected different places that were beyond expectations. She found exactly what we wanted. We made an offer straight away but we were on a waiting list and the probability for us to get it were really low. Thanks to Venetia's experience, negotiating skills and professionalism, we got it!Once the contract signed, she was a big help with all the paperwork, the utilities contract's and setting up all the required appointments. From our first discussion to the moving day (and even after that!), Venetia has been working hard and we warmly recommend her to our friends and colleagues.
Tenant - Judith C
Venetia recently helped us move apartment after our family expanded and we needed more space. I was so pleasantly surprised by the experience – Venetia is a real professional and managed every aspect of the move for us from recommending excellent removalists to liaising with the landlord and management to make sure everything was in order and we were going to be happy with the new apartment. She had excellent relationships with the landlord and management and a sound understanding of what is reasonable to request – she leveraged both to negotiate some improvements before we moved in that have made a big difference to us. I have recommended Venetia to several friends and colleagues since.
Tenant - Jacqui S
My wife and I had the great pleasure to work with Venetia Leonard and Alicia in finding a suitable property for us to live. Having dogs, coming from a large property in Australia and wanting the same, and wanting to move in straight away on our arrival were some of the many parameters we gave Venetia, yet nothing was too much trouble. Venetia worked with her networks, dealt with our requests with charm, professionalism and calmness, showing us several properties, outlining the advantages and disadvantages of each and always with a view to our satisfaction. When we found the ideal house, Venetia ensured that the house was ready for us and assiduously followed up when inevitable issues arose given the short notice of our arrival. She even let me drive her car to my future place of work so that I was satisfied I would know the way and checking how long the drive it was! I could not, nor would I have any reason to, fault Venetia and her team. Venetia is efficient, warm, intelligent, charming and caring. I would recommend Venetia, Alicia and her company without reservation.
Tenant - Bruce S
After having been provided with employer accommodation for 5 years it was quite a challenge to have to start from scratch and find my own apartment. On a recommendation from a friend I contacted Venetia. I gave her the brief and in a short space of time she narrowed down the options to cover my requirements and my budget. She negotiated hard with the agent, was thorough and diligent on rectifications and worked through my 'must haves' to ensure they were included in the lease.
Venetia was always available to answer my questions and organized 'look sees' on short notice and at times that suited my schedule. She kept me positive and in the end it wasn't long before I found the perfect apartment. I would thoroughly recommend Venetia and have passed her name to colleagues and friends looking for an agent in Hong Kong.
Tenant - Judith O
I have been in Hong Kong for 15 years and have moved many times in what is a dynamic housing market, I have used Venetia on multiple occasions and I have referred her to friends and colleagues who have also had a positive experience. I find Venetia to be aligned to the client and balances well the Landlords demands with her client's needs. Not only did Venetia help with finding a new place which we are very happy in, but she saved us time by not showing us the rubbish that others would. We feel that she didn't leave any stones unturned and if that wasn't enough she voluntarily helped me save money exiting my previous apartment. I was happy to pay her fees and felt that they were well deserved! I have and will continue to refer people her way.
Tenant - Neil H
My wife Nancy and I must suggest Venetia and Alicia to any Family seeking to Re-Locate to Hong Kong or to move within Hong Kong. They know the market extremely well – and take note of even the slightest movements. One of the problems for Ex-Patriots is navigating an aggressive system in residential real estate. Not all Residential Brokers are the same – and in Hong Kong that is more true than elsewhere. Venetia has splendid connections in the City and is a part of Hong Kong for Life – yet understands the needs of those coming to Hong Kong for the first time. Venetia and Alicia moved through the contract process seamlessly and provided the foundation for a relationship with an Excellent Landlord. We heartily recommend Venetia and Alicia to anyone seeking to Buy or Lease in Hong Kong!
Tenant - Nancy & Gene B
My husband and I were very impressed with the dedication with which Alicia found us our apartment. Alicia responded quickly with a hidden colonial gem that had not yet even hit the market. Having seen a wealth of apartments in Hong Kong it was a relief to find a property agent who listened, understood and appreciated our specific needs, aligned their high standards with our own and even took the time to make sure we settled in properly.
Alicia's knowledge of the city and its dynamic property market gives Place Property a unique edge over other property agencies. We would highly recommend their services to anyone wanting help in finding a superior property without the hassle.
Tenant - Kate F
My wife and I recently moved from India to Hong Kong, and was put in touch with Place Property through a colleague. We found Place Property to be very well informed with the inventory in the market, and they were able to match up a number of high quality places to our expectations. Despite looking across a number of locations in Hong Kong, and the associated challenges, the logistics were handled expertly. I would happily refer anything through to Venetia, Alicia and team!
Tenant - Mark W
My husband and I decided to work with Venetia after hearing great things about her through a colleague. We were very pleased we made the decision to work with Venetia! In our initial meeting we simply
explained what we were looking for and she was able to identify the ideal apartments within our criteria (e.g., price range, neighborhood, apartment finishings, bedrooms, pets, etc.) by our next meeting. We only viewed two places before signing a lease to the perfect apartment! Venetia continued to help us transition smoothly into the new apartment by connecting us to the right service providers. My husband and I are so glad we worked with Venetia and have since recommended her to our friends and colleagues.
Tenant - Eunice P
After a few years spent in HK, we decided to move in June to a new location. Moving from a house to an apartment was not the easiest move, quite challenging! We had no doubt to ask Venetia again to help us finding our new home sweet home in HK.
After 5 visits, she and Alicia found the right place for us; they always understood so well our demands & our needs. They know Hong Kong like the back of their hand and it is very useful.
Venetia was helping us a lot with the former landlord and settled everything down when it got heated.
If I only had a few words to describe her skills: efficient, proactive, professional, determined & a great negotiator.
Tenant - Sandra D
We really enjoyed to be supported by Venetia in our research. She is very professional and understood perfectly what kind of apartment we were looking for. It was so effective that we saw 4 apartments the day after we met her and found our home having looked for months with someone else!!
Tenant - Eric L
My wife and I spent two days with Venetia and Alicia on a pre-relocation trip to Hong Kong and they took all the pain out of the search. They very quickly sussed the type of thing we were looking for and were so helpful answering our many questions about life here. Their intimate knowledge of the market and their very strong connections are exceptional - they found us a wonderful apartment that we would never have seen without these. Also, they seamlessly facilitated the rental contract signing process, did a great job of ensuring the apartment was spick-and-span before we moved in, and were very open to giving advice and support once we’d arrived. We would highly recommend them to any new-comers to Hong Kong.
Tenant - Sean C
Venetia did a really great job for me when I bought a property in Hong Kong in 2014. She was diligent, hard working and responsive. I’d be happy to recommend her to others.
Purchaser - Richard H
We relocated to HK about 8 months ago, as with every corporate package, we were given a relocation agent to help us with our home search. The service was appalling, the least to say: slow response times, properties listed had no pictures or clear descriptions, they had availability only in certain areas where their “selected agents” were present. We went on a viewing around 20 “selected” properties and were horrified at the prices, quality and standards for each and single one viewed. It got to the point that we started questioning our move to Hong Kong. Thankfully a colleague of my husbands’ introduced us to Place Property. It could have not been a more different experience, truly 5 star all around! The service was very hands on and personal throughout. We provided them with details of what we looking for, within days we got a list of properties with clear descriptions, pictures of the interior, across all areas we were interested in - allowing us to make an informed decision. We then went to view 8 properties, out of which we liked 2 and loved one, which we settled for. That is 3 properties out of 8! Once we made the decision, they were there to help us with the negotiations, paperwork and signing of the contract. I subsequently introduced Venetia and Alicia to two other colleagues of mine that found their perfect homes in an equally personal, timely and efficient manner.
Tenant - Ecaterina B
We had a fantastic experience with Place Property. Alicia found us our dream apartment in Hong Kong, something unique, within our budget and decorated to an exceptional quality….not something we had been shown a lot of with other agencies! Alicia took the time to completely understand what we were looking for and only showed us apartments that suited the requirements and maximised our time efficiency by only showing us 2 properties. The customer care and attention was impeccable. Our move was made especially easy due to the quick responses between the landlord, Alicia and ourselves and all negotiations happened without complication.
She also has a keen eye for interior design/layout if you are struggling to visualise an empty space, which we found extremely helpful whilst viewing! We will definitely be recommending Alicia and Place Property to friends and colleagues.
Tenant - Louise B
We were given Alicia's details by friends in Singapore when we found out we would be relocating to Hong Kong. After initial searches of the property websites we were quite discouraged by what we saw, considering most property listings were out of date and the price points were not a true reflection of what is on offer. After contacting Alicia she promptly provided us with a viewing sheet of suitable properties for our arrival. On our first day in Hong Kong Alicia and Venetia brought us to view a selection of properties. This was great as we got to explore different areas and get a better understanding of our new city. The final property of the day was being renovated and a bit of a mess, but we are delighted they had the vision to show us the apartment as it is now our home. I can't thank both Alicia and Venetia enough for their support and honesty during our property search, they made it easy! We would highly recommend Place Property to anyone looking for a place in Hong Kong.
Tenant - Tara L
I contacted Venetia from Shanghai. She made the process of finding a home in Hong Kong very easy. She was always available, flexible with working hours to help us rent quickly (evenings, weekend etc) and sent us videos and photos of each property which she viewed on our behalf. She was as forthcoming about the negative aspects as well as the positive of each property for which we were very grateful. We rented the property sight unseen having never met Venetia in person, either (although we had seen a friend’s apartment sometime before).
Tenant - Heike R
I have known Venetia for many years, having been a repeat client of hers in my own searches for my places and wish her the very best of success in her new venture. She has a unique understanding of the realities of the Hong Kong residential property market and of the needs of expatriate families and individuals. Even after almost 30 years here I still find one of the most challenging aspects of life in Hong Kong is finding the right place to live. The vagaries of the Hong Kong market mean that her experience will be the key to a successful search for a new place to live. I therefore have no hesitation in recommending Place Property services.
Tenant / Purchaser - Terry M